Privacy Policy

At YUNAVA GbR, we respect and value your privacy. We are committed to maintaining the confidentiality and security of your personal information and managing it in an open and transparent way.

Effective Date: 8 August, 2024

Introduction

Welcome to YUNAVA GbR. We prioritize the privacy of our visitors and users. This policy outlines our practices concerning the collection, use, and protection of your personal data, in line with the General Data Protection Regulation (GDPR). Visit our legal notice for more about our company.

Data Collection

We collect personal data via our contact and newsletter subscription forms. This typically includes your name, email address, and any other information you choose to provide. This data is then processed by and stored in the third-party CRM, HubSpot. For more on HubSpot, see “Use of HubSpot for Data Processing” below.

Use of Data

The collected data is used solely for responding to your inquiries and sending newsletters (if subscribed). We do not use this data for unrelated marketing or share it with third-party marketers.

Data Storage and Security

Your personal data is securely stored in our CRM, HubSpot. This is facilitated through an embedded form on our website. Your personal data will be stored for up to a year after the last interaction.

Use of HubSpot for Data Processing

Introduction to HubSpot YUNAVA GbR utilizes HubSpot, a customer relationship management (CRM) and marketing platform, to manage interactions and communications with our users. This section outlines how we use HubSpot to process personal data collected through our website, especially via contact forms and subscriptions.

Data Processing with HubSpot When you submit a query through our contact form or opt-in to receive communications from us, your personal data is processed and stored in HubSpot. This includes, but is not limited to, your name, email address, and any other information you provide. We use this data to:

  • Respond to your inquiries efficiently.
  • Send you requested information or communications, subject to your consent.

Consent for Data Processing

  • Required for Inquiry Response: Your agreement to allow us to process your personal data is necessary for us to respond to your queries. This is in compliance with GDPR guidelines, ensuring that we can communicate effectively and provide the services you request.
  • Checkbox (required): ☐ I agree to allow YUNAVA GbR to store and process my personal data using HubSpot to respond to my query.
  • Optional for Other Communications: Receiving updates and marketing communications from us via HubSpot is entirely optional and based on your consent.
  • Checkbox: ☐ I would like to receive other relevant communications from YUNAVA through HubSpot.

Unsubscribing and Data Management You can unsubscribe from our communications at any time by clicking the unsubscribe link in any email you receive from us, or by contacting us directly. We will process your request in accordance with GDPR requirements. You can request to have your data deleted at any point by contacting us directly.

HubSpot We use HubSpot for our online marketing activities. This is an integrated software solution with which we cover various aspects of our online marketing, including:

  • Email marketing (newsletters and automated mailings, for example to provide downloads)
  • Reporting (e.g., traffic sources, access, etc.)
  • Contact management (e.g., user segmentation & CRM)
  • Contact forms

Our registration service allows visitors to our website to learn more about our company, download content, and provide their contact information and other demographic information. This information and the content of our website are stored on the servers of our software partner HubSpot. They can be used by us to contact visitors to our website and to determine which services from our company are of interest to them. All information we collect is subject to this Privacy Policy. We use all information collected exclusively to optimize our marketing.

HubSpot is a software company from the USA with an office in Ireland (2nd Floor 30 North Wall Quay, Dublin 1, Ireland, telephone: +353 1 5187500). HubSpot is certified under the terms of the “EU – US Privacy Shield Framework” and is subject to TRUSTe’s Privacy Seal and the “US – Swiss Safe Harbor” framework.

Use of Microsoft Clarity for Data Processing

Introduction to Microsoft Clarity YUNAVA GbR utilizes Microsoft Clarity, a user behavior analytics tool, to gain insights into how users interact with our website. This helps us improve the user experience by analyzing patterns and interactions.

Data Processing with Microsoft Clarity Microsoft Clarity collects data such as mouse movements, clicks, scrolls, and other user interactions. This data is anonymized and used to understand how users navigate our website. We do not use this data for individual profiling or marketing purposes.

Microsoft Clarity We use Microsoft Clarity to analyze user interactions on our website. This service helps us identify areas for improvement and optimize our website’s performance. Microsoft Clarity provides anonymized data and visual insights into user behavior, which we use to enhance user experience.

Microsoft Clarity is compliant with GDPR and provides robust data protection measures.

Cookies and Google Analytics

Our website uses Google Analytics, which employs cookies to analyze how users interact with our site. This data is anonymized and helps improve user experience. You can control cookie settings via your browser.

Your Rights Under GDPR

  • Right of Access: Request a copy of your personal data we hold.
  • Right to Rectification: Correct any inaccurate personal data.
  • Right to Erasure: Request deletion of your data (“right to be forgotten”).
  • Right to Restrict Processing: Limit how we use your personal data.
  • Right to Data Portability: Obtain your data in a machine-readable format.
  • Right to Object: Object to the processing of your data under certain circumstances.

Consent

By using our contact or newsletter form, you consent to the collection and use of your data as described in this policy.

Changes to Our Privacy Policy

We may periodically update this policy. Review it regularly for any changes.

Contact Us

For questions about this policy or your personal data, contact us at info@yunava.com.